Coldplay World Tour 2025 Gift For Fan Shirt
These T-shirt/Hoodie/Sweater is made with high-quality 100% cotton fabric for ultimate comfort. Soft and moisture-wicking.
A perfect fit for the hotter season.
Size: S-5XL
These custom T-shirt/Hoodie/Sweater are made on demand. No minimums.
Fast order processing and shipping time.
Shipping
Last updated August 12, 2025
Welcome to Sophie’s Shop! This Shipping Policy applies to all orders placed on our website, sophiesshop.com. Sophie’s Shop is operated by Love Gives Hope LLC, and we are committed to delivering your order promptly and securely.
Order Processing
Payment Verification All orders are processed only after payment has been successfully accepted and verified.
Business Days & Holidays We process orders Monday to Friday (EST). Orders are not processed on major U.S. postal holidays, including: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Order Cut-Off Time Orders placed after 5:00 PM EST will be processed on the next business day. Orders placed on weekends or holidays will begin processing on the following business day.
Shipping Carriers
Shipping carriers used include USPS, DHL, EMS, and local postal services.
Orders are processed when the payment is accepted.
Delivery Time & Shipping Fee
Orders are processed when the payment is accepted. The estimated delivery time for our order will depend on your location. While we work closely with our logistics partners to provide you accurate delivery information. Once your product(s) are in transit, any delays are outside our control. Typically, orders within the continental United States arrive within Total Delivery Time :5-11 business days. Upon shipment, you will receive a tracking number to monitor your order’s progress.
Name
Handling Time
Transit Time
Costs
Country
Standard Delivery
1-2 business days
4-9 business days
$4.99
United States
Notes:
Total Estimated Delivery Time = Handling + Transit Time. These are estimates, not guarantees.
External Delays: Once shipped, unforeseen delays (e.g., severe weather, carrier issues) may occur beyond our control.
Order Tracking
After receiving the email notification, you have received an order confirmation email. After 1-2 days of processing, you will receive a notification about the order tracking (you can check the tracking by going to Order tracking
Please allow 3-7 days for the carrier to scan your package into their system. If tracking information is not available, it means the carrier has not yet processed your parcel. Tracking details will become visible once the parcel is scanned.
If your order has passed the estimated arrival date, please Contact Us for assistance.
Shipping Address Accuracy & Delivery Issues
Customer Responsibility: Please ensure your shipping address is complete and accurate at checkout. [Store_name] is not responsible for delays, losses, or additional costs caused by incorrect or incomplete addresses.
Incorrect/Undeliverable Address: If a package is returned due to an incorrect or undeliverable address, the customer will be responsible for the reshipping fee. In some cases, returned orders may be sent back to our shipping partner’s warehouse and could be subject to disposal if not claimed.
Forwarding/Redirection: If you request your package to be forwarded or redirected after it has shipped, [Store_name] is not responsible for any loss, theft, or damage that may occur.
Special Orders & Customization
Customized or made-to-order products may require additional processing time depending on complexity. Any significant extensions will be communicated to you by our support team.
Shipping Limitations
We currently do NOT ship to the following:
Alaska
Hawaii
Puerto Rico
Guam
U.S. Virgin Islands
APO/FPO addresses
Any international destinations outside the Continental United States
Contact Information
For any questions regarding our Policy , please contact us:
Business Address: 1840 Coral Way 232, Miami, FL 33145
Support Hours: 9:00 AM – 5:00 PM (EST) (Mon – Fri)
Support Method: We only provide support via email.
Returns Policy
Last updated July 27, 2025
Order Exchanges
To ensure a seamless transaction, please review your order details—such as size, design, and quantity—carefully before completing your purchase. We are unable to process exchanges for errors in these selections. However, you can cancel your order within 24 hours and place a new one with the correct details. If you need assistance, our support team is here to help.
Order Cancellations
Timeframe: Within 4 hours of order placement
You may cancel your order within 4 hours of placing it. Beyond this timeframe, the order may have already entered processing, making cancellation unfeasible. To cancel an order, please contact us via email .
Returns and Refunds
Returns are accepted within 30 days of delivery. After this period, the order is final and refunds will no longer be issued. Returns and refunds are allowed under the following conditions:
Items arriving damaged or broken
Products differing in design, size, or material from the original order
Receipt of incorrect items
Significant deviations from the product description
Ineligible Items for Return or Refund:
Items that have been worn, washed, or altered
Defective items not attributable to our oversight
Items lacking original tags
Items with minor, fixable thread issues
Returned items must be in their original condition and packaging.
Refund Claim Requirements
When submitting a refund claim, please provide the shipping label or receipt, proof of purchase, evidence of defects, and any relevant communications, such as email screenshots.
Return and Refund Process
Please send your inquiry to [email protected] with the necessary documentation. We aim to respond within 2-3 business days regarding your eligibility. Follow the instructions provided and only send your package after receiving a confirmation email with the return address. Be sure to include the carrier’s tracking number for returned items.
Refund Processing Time
Refunds are typically processed within 2 business days after we receive your return. Once we confirm receipt via email, we will issue a full refund, including the original shipping costs. If you encounter delays beyond 10-15 days, please reach out to your bank or credit card company for assistance with the refund.
Important Notes
Our return policy is valid for 30 days from the delivery date. Within this period, you can return or exchange items, but please note that return shipping costs are your responsibility. We are not liable for any damages or losses that occur during the return shipping process. For issues related to ineligible requests or lost returns, customers will need to handle these matters independently.
Before starting a return, please reach out to our Support Team for assistance.
For any questions, please contact us through the “Contact Us” page.
Contact Information
Company Name : Love Gives Hope LLC (trading as Sophie’s Shop) Address : 1840 Coral Way 232, Miami, FL 33145 For all support inquiries, please contact us via email : [email protected] Support Hours: 9:00 AM – 5:00 PM (EST) (Mon – Fri)
Support Method: We only provide support via email.
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